Questions? Meet answers. If what you’re looking for isn’t below, don’t hesitate to reach out and ask us.
Is it really better to wash my car at Spark rather than at home?
Yes! It’s so much better for the environment and for your car. Our car wash applies high-tech chemicals that efficiently clean dust and residue, offering added protection to your car’s finish. When people wash at home, they may end up accidentally scratching their vehicle’s finish because the towels and sponges used are not 100% clean. A recent study shows that the average person uses more than 100 gallons of water when washing a car by hand. Our computer-controlled system uses under 25 gallons of fresh water for each wash that we recycle and reuse. Also, when you wash at home, you generally use more soap, and that soapy water goes straight into the waterways. We capture and treat all of our water at Spark.
What forms of payment do you accept?
We accept cash and all major credit cards.
Do you offer a ‘contactless’ method of payment?
We do! You can become a member here at sparkcarwash.com. When you come through the wash, your wash can be redeemed automatically. You don’t even have to roll down your window!
Is Spark a touchless car wash?
It’s very difficult to get anything really clean without contact, even with high pressure and harsh chemicals. At Spark, we use closed-cell foam, soft-cloth material, and 100% safe biodegradable soaps to gently clean your car. Our soft cloths and foam make contact with your car, which is the best way to get it clean without scratching or dulling your clear coat finish.
Do you recycle your water?
Yes! We recycle, reclaim, and reuse all car wash tunnel water to ensure that you receive a safe, high-quality car wash that’s easy on the environment.
Do you offer detailing?
We don’t offer detailing, but we do offer the best express wash in town.
Do you accept muddy or icy vehicles?
It depends. If we can’t see the paint on your car, we’re not able to wash it. That’s because after the wash, if you notice a dent or scratch, you may blame the car wash. If your car is that dirty, we recommend that you take your vehicle to a self-service wash to rinse it off before bringing it to us, just to be on the safe side.
Is the wash safe for convertibles?
Absolutely! Please make sure that the roof is properly latched before you bring your convertible through the car wash— unless you want a shower!
Is the wash safe for newly painted cars?
Yes! However, your car’s paint needs at least 30 days to cure before you take it through a car wash. Consult with your body shop for curing times just to be on the safe side. FYI, paint on new cars is fully cured before delivery.
Will a cracked windshield be safe in the wash?
Yes. However, once the integrity of windshield glass is compromised by rock chips (even very small ones), it becomes more susceptible to changes in temperature. So, while you may wash your vehicle with windshield damage, cracks or chips may expand during the process. It’s always best to repair or replace a damaged windshield immediately.
Will my antenna be okay?
Any fixed factory antenna on vehicles less than 5 years old will not be harmed during the wash. Power antennas are hollow at the core and will break if left in the raised position. So please, lower all power antennas before coming through the wash. Spark is not responsible for antennas that have not been lowered. Aftermarket products such as CB and cell phone antennas should also be removed prior to washing.
Will my bug shield be safe?
Unfortunately, we can’t be responsible for aftermarket accessories to your vehicle, including bug shields. Most customers who have bug shields wash their vehicles with no incident. However, problems can arise if the shield has prior damage or if it is made from low-grade plastic.
Are there any vehicles you don’t wash?
We can’t wash dually trucks or trucks with fuel tanks, loose items, or debris in the flatbed. Our wash tunnel measures 7’4,” lifted vehicles above this clearance height will not fit through our wash. Any vehicle with a luggage rack, ladder rack, greasy fifth wheel, or aftermarket parts that are not deemed safe cannot be washed.
My finish looks dull and streaky. Why?
This is usually a sign of oxidation, which occurs as paint ages and decays from exposure to sunlight and road oils. You can slow this process by washing your vehicle often and applying a coat of hand wax at least once a year. If oxidation has already occurred, try cleaning the paint with a paint cleaning compound, then polishing and waxing the finish.
How do I sign up for unlimited washes?
Visit Spark Car Wash or purchase online. Select the wash you want and pay with a credit or debit card.
What do you mean by unlimited car washes?
Vehicles with active memberships are eligible to wash as often as they’d like each month.
Where can I wash my car with an Unlimited Membership?
Your Unlimited Membership is valid at any of our locations as they continue to open!
Can my Unlimited Membership be used for more than one vehicle?
An Unlimited Membership is for one vehicle and is not transferable. If more than one member of your family wants a membership, we offer discounts on Family Plans. Family Plans are sold in store only.
Unlimited Membership Management
How do I pay for my Spark Unlimited Membership?
The credit or debit card used when you join Unlimited will be charged monthly on your anniversary date.
What if I get a new credit card?
You can talk with a team member on site to quickly and easily update your card.
How do I cancel my Unlimited Membership?
You can discontinue your plan by visiting Spark and speak with a team member. There is no contract or obligation and you can cancel at any time. No refunds will be given when discontinuing and please allow 7 days for your cancellation to process.
How long does it take for my plan to be cancelled?
In order to allow processing time, any updates should be completed 7 business days prior to the anniversary date on which your card will be recharged. If you cancel, your plan will remain active until the next billing date and you may continue to wash during this time.
Will I receive a refund after cancelling my plan?
No, you will not receive a refund. Your plan will remain active until the next billing date.
What if I change my mind after I submit my cancellation request?
We would be happy for you to return as an Unlimited Member. Simply visit your local Spark Car Wash or re-enroll online now.